FAQ

Shipping
How long does delivery take? Orders are usually processed within 2–5 business days. Estimated delivery time is 7–20 business days after processing, although customs, holidays, destination, supplier, or carrier delays may affect timing.

Tracking
How can I track my order? When tracking is available, it will be sent to the email address used at checkout. Tracking updates may take a few days to appear after dispatch.

Returns
What if my item is damaged, defective, or incorrect? Contact support@flodedworldstore.com within 7 days of delivery and include your order number plus clear photos or video. We will review the request and provide the appropriate next steps.

Order Changes
Can I change or cancel an order? Contact us as soon as possible. We may be unable to change or cancel an order after processing or shipment has begun.

Multiple Packages
Why did only part of my order arrive? Items may be fulfilled by different suppliers and can arrive in separate packages with separate tracking updates.