Refund and Returns Policy

If an item arrives damaged, defective, or different from what you ordered, contact support@flodedworldstore.com within 7 days of delivery.

Please include your order number and clear photos or video showing the item and packaging. We will review the information and provide the appropriate next steps. Approval is not automatic and depends on the circumstances of the order.

Do not send an item back before receiving return instructions. Unapproved returns may not be accepted.

For other return requests, contact us promptly. Eligibility may depend on the product type, condition, packaging, and whether fulfillment or shipping has already begun. We do not offer unconditional returns.

If a refund is approved, it will be issued to the original payment method where possible. Processing time after issuance depends on the payment provider or financial institution.

For help, email support@flodedworldstore.com.